We Will Not Be Defeated
2020 changed the world and its spending habits, and in 2021 businesses across all sectors must continue to adapt to these changes as well as continue to be intuitive to stay ahead of the game or curve. There are some, which will affect all businesses regardless of the industry such as continue to wear masks, social distance, limited numbers, offer hand sanitiser at entry and exit points. But other areas are more industry specific, such as supermarkets may need to increase availability for delivery and click and collect services, GP Surgeries continue phone call appointments, Local businesses must increase their social media presence, Restaurants and pubs to encourage reservations as oppose to walk ins, gyms and health studios to set out time slots. I hear you ask, how are businesses expected to continue to grow and adapt and know what their customer’s need, expect and want while continuing to survive the pandemic and await the vaccine.
The answer is simple, you ask them and the platform to use is TellUsFirst.
TellUsFirst™ is firstly contactless, therefore Covid complaint. It works as not only a customer satisfaction solution but as a feedback solution. It bridges the gap between a business and its customers. It serves as a communication tool and it is completely customisable to each business and company.
Whether you need to reach out to customers who bought and left, visited but did not buy, who searched your website but did not stay, TellUsFirst™ offers the platform for business’s to not only capture the emotion, ask the questions but also gain the contact details. This allows you as a business to understand how the customer is feeling, ask the relevant questions that you need answered, but it also gives you the opportunity to contact the customer to resolve any issues, get more information, possibly highlight a promotion.
Business’s must stay ahead of the curve and continue to evolve to the everchanging world we are living in, the solution to any business’s problem is TellUsFirst. Whether you are a one man band or a multinational company, we at TellUsFirst™ practice what we preach, we adapt to each client’s needs, we are versatile, cost effective and we will assist a business no matter the size, location or industry.