How to make your Net Promoter Score (NPS) score work for your business

With TellUsFirst you can hear directly from your customers about what is driving satisfaction or dissatisfaction, giving you the insights & tools to improve your Net Promoter Score (NPS).

Platform Benefits

Why TellUsFirst?

    TellUsFirst logo

    Get in touch with us

    Name
    Business Email
    How may we help you? (optional)

    * We will only contact you in relation to your query. We do not share your details with anyone. See our Privacy Policy for more. If you prefer you can email us directly at info@tellusfirst.com.

    Trusted By

    Spar Logo
    Henderson Group Logo
    Londis Logo
    Titanic Belfast Logo
    Mystery Shopper Logo
    Invu client logo

    Maximize your growth potential by investing in your Net Promoter Score

    Businesses with high Net Promoter Score (NPS) scores grow at more than twice the rate of their competitors. With our Net Promoter Score (NPS) software you can measure customer satisfaction and identify areas for improvement, leading to increased customer retention which helps you achieve a high Net Promoter Score (NPS) score and drive growth.

    Net Promoter Score (NPS) Screen
    QR Code

    Scan Me!

    Scan the QR code to see TellUsFirst in action from your customer’s point of view. Imagine how great this will look with your own branding and logo.

    TellUsFirst is highly adaptable to suit your business needs and customer service goals. Take advantage of our customisable surveys, competitions and more.

    Increase your revenue by making data-driven decisions

    TellUsFirst helps you visualize your customer feedback data in a way that makes it easy to identify trends, opportunities for improvement, and areas of strength. With our easy to use dashboard and report tools, visualize data in real-time and gain valuable insights into customer sentiment and satisfaction.

    TellUsFirst - Feedback mock up image
    AI Feedback Mock up image

    AI powered feedback analysis to transform your business​

    With the customer feedback collected from our system and with our very own AI bot cross verifying the feedback, you can get valuable insights provided by your customers to understand where your business needs to improve. Addressing these concerns will lead to increased customer loyalty and positive word-of-mouth recommendations.

    Advanced text analysis quickly brings your focus to the words that really matter

    Customer feedback messages are crucial for any business. With our advanced text analysis tools like Smart Text Highlighting and positive and negative WordClouds, you can save time and easily understand the ‘Why’ behind your results.
    TellUsFirst - Word cloud mock up image
    TellUsFirst System Mock Up

    Take the guesswork out of customer satisfaction, TellUsFirst provides reliable and objective way to measure your CSAT score​


    Client Testimonial

    TellUsFirst helps us better understand what our customers want from their customer journey and their shopping experience

    Michelle Donnelly Customer Experience Manager

    Henderson NI Retail Group

    Say goodbye to guesswork and hello to data-driven decision making with our NPS software. Book a demo today and see the difference for yourself!