Understand your customers' sentiments with our AI-Powered Bot
Our advanced AI analysis algorithms analyse the text from your customers and classify them as positive, negative and neutral sentiments.
Platform Benefits
- Improved customer satisfaction and retention
- Convert unhappy customers into loyal happy customers
- AI analysis and hinting saves you time in reading and managing your customer's feedback
Why TellUsFirst?
- Realtime Customer Feedback
- Easy to use software
- Over 25 years experience gathering customer feedback
- Use data-driven insights to improve decision making
- Very cost effective, no hardware costs.
Trusted By
AI powered feedback analysis to transform your business
With the customer feedback collected from our system and with our very own AI bot cross verifying the feedback, you can get valuable insights provided by your customers to understand where your business needs to improve. Addressing these concerns will lead to increased customer loyalty and positive word-of-mouth recommendations.
Advanced text analysis quickly brings your focus to the words that really matter
Customer feedback messages are crucial for any business. With our advanced text analysis tools like Smart Text Highlighting and positive and negative WordClouds, you can save time and easily understand the ‘Why’ behind your results.
Double Assurance of Customer Sentiments
With our AI, you can rest assured that your customer sentiments will be thoroughly assessed. Our system has been trained on vast amounts of data to recognize emotions, tone, and context, ensuring a comprehensive understanding of customer feedback.
Increase your revenue by making data-driven decisions
TellUsFirst helps you visualize your customer feedback data in a way that makes it easy to identify trends, opportunities for improvement, and areas of strength. With our easy to use dashboard and report tools, visualize data in real-time and gain valuable insights into customer sentiment and satisfaction.
Transform your business with actionable insights from your customers
Client Testimonial
“TellUsFirst helps us better understand what our customers want from their customer journey and their shopping experience“
Michelle Donnelly Customer Experience ManagerHenderson NI Retail Group
