Feedback

Fuel Your Business Strategy with Instant Feedback!

Feedback is the driving force behind strategic decision-making. By gaining real-time insights from your customers, you can fine-tune your business strategy to align with their needs and preferences. 

Platform Benefits

  • Improved customer satisfaction and retention
  • Convert unhappy customers into loyal happy customers
  • AI analysis and hinting saves you time in reading and managing your customer's feedback

Why TellUsFirst?

  • Realtime Customer Feedback
  • Easy to use software
  • Over 25 years experience gathering customer feedback
  • Use data-driven insights to improve decision making
  • Very cost effective, no hardware costs.
+353 42 93 33033

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    * We will only contact you in relation to your query. We do not share your details with anyone. See our Privacy Policy for more. If you prefer you can email us directly at [email protected].

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    Stay Ahead, Optimise and Cultivate Customer Relationships!

    Instant Feedback helps you stay ahead of the competition by promptly acting on real-time insights from your customers. Optimise your offerings based on their feedback, ensuring they align with customer preferences and expectations. Cultivate lasting customer relationships by actively listening, addressing concerns and demonstrating your commitment to their satisfaction. With Instant Feedback, you can drive business success, refine your strategy and create loyalty in a competitive marketplace.

    Instant Feedback
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    Scan Me!

    Scan the QR code to see TellUsFirst in action from your customer’s point of view. Imagine how great this will look with your own branding and logo.

    TellUsFirst is highly adaptable to suit your business needs and customer service goals. Take advantage of our customisable surveys, competitions and more.

    Get a QR code for your business

    Increase your revenue by making data-driven decisions

    TellUsFirst helps you visualize your customer feedback data in a way that makes it easy to identify trends, opportunities for improvement, and areas of strength. With our easy to use dashboard and report tools, visualize data in real-time and gain valuable insights into customer sentiment and satisfaction.

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    AI powered feedback analysis to transform your business​

    With the customer feedback collected from our system and with our very own AI bot cross verifying the feedback, you can get valuable insights provided by your customers to understand where your business needs to improve. Addressing these concerns will lead to increased customer loyalty and positive word-of-mouth recommendations.
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    Advanced text analysis quickly brings your focus to the words that really matter

    Customer feedback messages are crucial for any business. With our advanced text analysis tools like Smart Text Highlighting and positive and negative WordClouds, you can save time and easily understand the ‘Why’ behind your results.
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    Take the guesswork out of customer satisfaction, TellUsFirst provides reliable and objective way to measure your CSAT score​

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    Client Testimonial

    “TellUsFirst helps us better understand what our customers want from their customer journey and their shopping experience“

    Michelle Donnelly Customer Experience Manager

    Henderson NI Retail Group

    Maximize Business Growth with Instant Feedback: Stay Competitive, Enhance Offerings, and Build Customer Loyalty!

    Book a Demo Today